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职位描述
-By keeping buffet areas clean at all times. 保证自助餐台的整洁。 -By completing TBS checklist in product knowledge. 达到TBS要求的产品知识水平。 -Be able to make suggestions on the menu that might suit guests of different nationalities. 根据客人的不同国籍,推荐菜单上的食品。 -Undertake steps/process to ensure that all areas of the restaurant are set to the standards required for breakfast, lunch and dinner. This includes setting tables, setting the buffet, having all equipment ready for service and ensuring you have been briefed by your supervisor for the shifts activities. 遵守工作程序,确保餐厅根据早、中、晚餐以及客人的要求正确摆台,包括摆台、自助餐台的准备工作,各种服务设备准备就绪。以及自己已经被当班主管做好关于本次活动细节通知。 -By ensuring everything is clean and tidy, ready for guests to enter the restaurant. 保证各种设备设施的清洁,随时可以对客服务。 -By assisting bar attendants & kitchen staff where required and carry out any reasonable duties requested by the Supervisor/Manager. 按照主管或经理的要求,协助饮料服务员及厨房员工。 -By completing TBS checklist on preparing the restaurant for service. 根据TBS标准的要求,完成餐厅对客服务的准备工作。 -Greet guests with a smile offer assistance with coats, bags etc., and introduce yourself. 微笑迎接客人,协助客人存放外套及背包并作自我介绍。 -All guests are escorted to a table, asked if they would prefer smoking or non smoking. 所有客人都需被引至桌旁,并询问就座吸烟区或非吸烟区。 -All guests must be offered a drink within the first two minutes of being seated and quickly followed up with a food menu. 保证客人就座后的两分钟内提供饮料,随后提供食品菜单。
工作地点
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