E-COMMERCE BACK-END MODULES SERVICE DELIVERY MANAGER
举报 分享
15K-20K元/月
  • 全职
  • |
  • 上海
  • |
  • 1 人
  • |
  • 3年及以上工作经验
  • |
  • 本科及以上
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简历处理率 73% 查看36个在招职位

职位描述

  • 五险一金
  • 晋升空间大
  • 优秀团队
  • 办公环境好
  • 免费体检
  • 弹性工作制
  • 周末双休
  • 带薪年假
  • 节日福利
  • IT服务/系统集成行业
  • 运维工程师
招聘人数:1 人

                    职位职责:

                    
岗位职责
YOUR CHALLENGES
Define with your product team performance KPIs and expected commitments from Solutions & Technology teams, and be responsible for these indicators.
Collaborate with S&T operational teams & business team for E-commerce back-end modules continuous improvement
Create and lead on Communication means; Lead communication to the business team, including whole environment report, optimization plan, crisis,  incident debrief, etc.
Ensure the quality of each version deployed in the production environment, build environment roadmap;
Mobilize and animate S&T teams from hosting, dev, ops, products and support in order to satisfy your partners.
Animate functional & technical monitoring setup, optimization, and escalation flow by collaborating with multi-teams.
Consolidate the environmental costs and optimize them
Lead the support team, manage external engineers to ensure the services quality in running mode
Share part of support job and duty responsibility with the operational team
任职资格
IF YOU ARE THE PROFILE
With excellent interpersonal skills, your communication skills allow you to work with business experts, developers and operational teams as well as with end-users, voluntary for teamwork.
Your strong sense of service and passion for business allows you to listen to your various interlocutors and your customers to continually improve their satisfaction
Methodical and organized, with high demanding level, you are able to plan your activity in order to carry out several projects of concert
You have a spirit of sharing, and a desire to grow others
Passionate about continuous improvement
Your projection ability allows you to make decisions, in anticipation, on your environment
You speak imperatively English usual and technical regular contacts with the international.

工作地点

上海 上海浦东新区 收起地图

迪卡侬

迪卡侬是一家集运动用品研发、设计、品牌、生产、物流及销售为一体的全产业链集团公司。集团由Michel LECLERCQ先生于1976年在法国创立,截止于2020年1月,已于全球6大洲,开设1600多家门店,团队人数超9万名,服务61个国家和地区的顾客。 迪卡侬集团拥有法国领先的产品设计和研发中心,每年推出3000种以上新产品,自有品牌数量超过30个,产品覆盖山地运动、水上运动、自行车轮滑滑板运动、球拍类和高尔夫运动、健身运动、自然运动和团队运动等几乎所有大众运动。商场内自有品牌产品占比超过85%。集团生产线遍布全球21个国家或地区,其中超过40%的产品来自于中国。 迪卡侬于1989年进入中国开始进行采购和生产运动产品的业务往来。至今公司已经在全国建立4个自有工厂,10个工业采购办公室,39个工业驻场办公室。       2003年,集团确立把在中国发展运动用品零售业务作为集团未来十年的首要战略,并将其亚洲区办公室(包括生产和零售)从香港迁来上海。迪卡侬首家概念商场于2003年11月在上海浦东新区正式开业。截至2020年1月,迪卡侬在中国拥有308家商场实体店,遍布全国约116个城市(含港澳台地区)。集团2009年起步的电子商务业务发展迅速顾客覆盖约400个城市。