2021 Campus Hire-Service engineer服务工程师
举报 分享
面议
  • 全职
  • |
  • 武汉
  • |
  • 1 人
  • |
  • 不限工作经验
  • |
  • 本科及以上
大街网提示您:如果发布虚假招聘信息、虚假广告,或以任何名义向求职者收取财物(如培训费、办卡费、押金、 身份证、毕业证等),均属违法行为,请求职者务必提高警惕。一经发现此情况。 请立即举报

康明斯 下载app
可以直接和我聊天哦

康明斯(中国)投资有限公司 HR

简历处理率 99% 查看42个在招职位

职位描述

  • 五险一金
  • 晋升空间大
  • 带薪年假
  • 优秀团队
  • 办公环境好
  • 内部培训
  • 周末双休
  • 汽车/摩托车行业
  • 汽车电子技术
招聘人数:1 人

                    职位职责:

                    
POSITION PURPOSE/职位目标
* Support Cummins new product launch project to minimize coverage costs to Cummins and to minimize customer downtime.
* 支持康明斯新产品项目启动,以最大限度地减少康明斯的成本和客户的停工时间。
* During Value Package Introduction VPI projects, to be accountable to deliver Aftermarket Parts stocking, Service Literature, Training, Tooling, and increased early life product support.
* 在新产品VPI项目中,负责交付售后零部件清单、服务文献、培训材料、工具以及提供产品的早期关怀。
* Support new product launch successfully by planning, developing and validating Aftermarket Parts stocking, Service Literature, Training, Tooling and Infant Care processes by working in cross-functional VPI teams to deliver the overall project objectives.
* 通过策划,开发,验证售后零部件清单、服务文献、培训材料、工具以及早期关怀流程,以支持新产品的推出。通过与跨职能的VPI团队合作来完成整个项目的目标。
KEY RESPONSIBILITIES/关键职责
* Provide product Serviceability requirements to concurrent engineering design groups via technical profiles.
* 向工程设计团队以技术文件的形式提供产品可服务性需求。
* Prepare the Service Literature to drive diagnostic and serviceability strategies.
* 撰写服务文献以驱动诊断和可服务能力的战略发展。
* Lead the service engineering input into product design and architecture decisions. Analyze options from a Service perspective.
* 领导服务工程对产品设计和架构决策进行输入。从服务的角度分析不同的问题。
* Ensure diagnostic/prognostic capability is implemented to minimize customer downtime and maximize equipment utilization.
* 确保诊断/预测能力的应用,以减少客户的停工时间和最大限度地提高设备的利用率。
* Liaise with the Parts and Service Engineering Function, Service Line Architects, and Customer Support. Provide feedback to Parts and Service Engineering Function with new strategy needs.
* 与零部件和服务工程部门,服务渠道和客户支持部门保持联系。向零部件和服务工程部门反馈新的战略需求。
* Protect the implementation of the Service Engineering strategies and architecture.
* 确保服务工程战略和体系架构的落地。
* Ensure designs protect the profitability of the product over its entire life cycle.
* 确保设计驱使产品在其整个生命周期中处于盈利状态。
* Involvement with the support readiness of the field network prior to product launch.
* 在产品发布前参与路试的支持准备工作。
* Be the Voice of the customer for end user, distribution support network for support processes tools, publications, etc. aftermarket parts, cost of ownership in and out of warranty.
* 成为客户的声音,以支持终端用户和提供配件(工具,刊物等)的分销网络,从而降低自身的成本(无论是保内还是保外)。
CUSTOMERS AND CUSTOMER EXPECTATIONS/客户和客户期待
* Customers JV plants, Cummins Service System, Cummins Management, products users.
* 客户:合资工厂、康明斯服务系统、康明斯管理团队、产品终端用户。
* Customer Expectation Minimize coverage costs to Cummins and to minimize customer downtime, Deliver Aftermarket Parts stocking list, Service Literature, Training, and Tooling package.
* 客户期望:减少康明斯的支出成本,减少客户的停工时间。交付售后零部件清单,服务文献,培训材料和工具包等。
MOST CRITICAL SKILL DIMENSIONS/关键技能的拓展
* VPI or other New Product Introduction process exposure.
* 熟悉VPI和其他新产品的引进流程。
* Experience with Cummins Service Engineering organization is preferred.
* 有在康明斯服务工程机构工作经验者优先。
* Excellent written and verbal communication skills.
* 优秀的书面和口头沟通能力。
* Ability to manage and complete multiple tasks with a variety of associated priorities.
* 根据不同的优先级,能够管理和完成多项任务。
* Ability to solve ambiguous, complex problems systematically, using data based problem solving techniques.
* 利用基于数据的问题解决方法,能够系统地解决模糊和复杂的问题。
* General understanding of engineering analysis tools, statistical methods, and project management tools.
* 了解工程分析工具、统计方法和项目管理工具。
* Capable of leading an engineering team as well as integrating into a team working environment.
* 能够领导工程团队并融入团队工作环境。
* Flexibility to work and communicate effectively with a wide range of people Product Engineering, Field Service Personnel, End Customers, Warranty, Applications Engineering, Purchasing, Aftermarket, etc.
* 能够灵活地与不同的人员如产品工程、现场服务人员、终端客户、保修、应用工程、采购、售后服务等有效地工作和沟通。
POSITION REQUIREMENTS/职位要求
* Bachelor of science above in engine field
* 发动机相关专业本科以上学历
* Rich field service experience
* 丰富的现场服务经验
* English
* 英文
* Good article writing is preferred
* 良好的书写能力优先考虑

工作地点

湖北 武汉 武汉 收起地图