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职位描述
Job Summary: We are now looking for a Second Level Operations Specialist that will be responsible for the coordination, management, execution and reactive maintenance activities that require a higher level of support than offered by the 1st level Operations. This person shall ensure that the services provided to customers are continuously available and performing to Service Level Agreement (SLA) performance levels. Responsibilities: You will help with Assurance support activities •Incident management •You will assist with Problem management •System administration •And you will work with Billing operations Key Qualifications: •Bachelor level, in engineering (IT, Telecom) or •3-5 years’ experience of deploy system test and lead testing team. •ISEB/ISTQB software testing qualifications would be an advantage Additional Requirements: •Knowledge of Managed Service telecom operations practice •Knowledge sharing and collaboration skills •Ericsson knowledge •English skills •Delivering results & meeting customer expectations •Analyzing •Working with people •Creating & innovating •Applying expertise & technology
工作地点
陕西 西安 高新区丈八四路20号神州数码大厦 收起地图@2008-2023 大街网 京ICP备09028813号-1 人才服务许可证:1101052019005号 电子营业执照 京公网安备 11010802034037号 京ICP证090373号
北京大杰致远信息技术有限公司 公司地址:北京市海淀区成府路28号优盛大厦D座18层1801 联系邮箱:service@dajie.com 联系电话:4006371088(工作时间)